Shipping Policy

All orders are packed and dispatched from our UK fulfilment partner, White Glove Fulfilment.

Once your order has been processed, you’ll receive a confirmation email with tracking details as soon as your parcel leaves the warehouse.

Processing Times

Orders are typically processed within 1-2 business days (excluding weekends and UK public holidays).

During launch periods or peak times, processing may take slightly longer - thank you for your patience.

UK Shipping

We offer standard UK delivery.

Estimated delivery time once dispatched:
2-4 business days

Shipping costs are calculated at checkout.

International Shipping

We ship internationally to selected destinations via DHL. Delivery times and shipping fees vary depending on location and will be calculated at checkout.

International orders may be subject to local customs duties, taxes, or import fees depending on your country. These charges are the responsibility of the recipient and are not included in your order total unless stated otherwise.

Tracking Your Order

Once your order has shipped, you’ll receive an email with tracking information so you can follow your parcel’s journey.

If you don’t see this email, please check your spam folder or contact us.

Delivery Issues

If your order appears delayed, lost, or arrives damaged, please contact us at contact@amayilondon.com as soon as possible, quoting your order number. We’ll work with our fulfilment partner to resolve this as quickly as possible.

Incorrect Address Details

Please ensure your shipping address is entered correctly at checkout. We cannot be responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.